Terms & Conditions

Welcome to All-in-one WorkForce’s Terms & Conditions page. Please read the following information carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by our Terms & Conditions.

1. Overview of Services

All-in-One WorkForce provides white-label digital services including but not limited to:

Web Design & Development
Digital Marketing & SEO
Graphic Design
Programming & Automation
Admin Support & Virtual Assistance
Premium Add-on: Direct White-Labeled Client Communication

Our flexible, hourly-based service model allows clients to purchase and allocate hours across multiple services as needed.

2. Pricing, Payment & Refund Terms

2.1. Free Trial

We offer a 7-hour free trial to new clients, requiring no credit card. This trial is intended for evaluation purposes only and may have certain service limitations based on the type of task requested.

2.2. Hourly Pricing Model

Clients must purchase a minimum of 40 hours, which can be used flexibly across multiple services. Available pricing bundles:

40-Hour Bundle
80-Hour Bundle
120-Hour Bundle
160-Hour Bundle
Custom Bundle (Tailored to your needs)

Hourly rates vary depending on the service or project complexity. Task hours will be calculated based on the specific service requirements. For detailed pricing information, please visit our Pricing Page.

2.3. Payment Policy

All payments must be made upfront through our accepted payment methods.
Unused hours roll over to the next month as long as the client remains active.
Clients may purchase additional hours at any time to accommodate new or ongoing tasks.
Premium Add-ons, such as Direct White-Labeled Client Communication, require a separate monthly subscription fee of $100/month.

2.4. Refund Policy

All purchases are final and non-refundable.
Unused hours remain available but cannot be exchanged for cash or credit.
Clients are encouraged to plan their hour allocations efficiently to maximize value.

3. Service Models & Hour Usage

We offer two service models to ensure flexibility:

3.1. Pay-As-You-Go Model

Clients purchase hours as needed without a long-term commitment.
Suitable for project-based work with no monthly subscription.

3.2. Monthly Subscription Model

Clients commit to a fixed number of hours per month at a discounted rate.
Hours do not carry forward if not used within the billing period.

3.3. Hour Usage & Expiration

Clients have full control over how they allocate purchased hours across services.
Unused hours will roll over for active clients.
If a client becomes inactive, remaining hours will expire after 3 months.

4. Task Assignment & Workflow

4.1. Task Submission

Clients must submit tasks through email, direct communication with their Account Manager, or the Client Portal. To ensure efficient processing, task instructions must be clear, detailed, and submitted in a timely manner. Well-defined requirements help us deliver high-quality results within a reasonable timeframe.

4.2. Active Task Limit

To ensure quality and efficiency, clients may have up to two (2) active tasks at a time.
Additional tasks will be queued and assigned once an active task is completed.

4.3. Task Prioritization

Task completion depends on complexity, priority level, and submission time.
While we aim for quick turnaround times, quality is prioritized over speed.

5. Account Management & Time Tracking

5.1. Dedicated Account Manager

Each client is assigned an Account Manager for streamlined communication.
The Account Manager oversees task delegation, coordination, and reporting.

5.2. Time Tracking & Reporting

Clients receive detailed time-tracking reports at the end of each billing cycle.
These reports provide a breakdown of task execution, hours used, and progress updates.

6. Premium Add-On: Direct White-Labeled Client Communication

Clients may opt-in for Direct White-Labeled Client Communication at $100/month, which includes:

Direct client communication under the client’s brand using their email and assets.
Seamless representation of the client’s business identity.
Handling of client inquiries, updates, and coordination without revealing third-party involvement.

This addon does not include general customer support or sales-related inquiries.

7. Client Portal & Communication

We provide a Client Portal to enhance workflow transparency and collaboration. Clients can:

Track assigned tasks and monitor progress.
View time usage and manage service hours.
Submit revisions and provide real-time feedback.
Securely exchange files and deliverables.

Failure to comply with portal policies (e.g., abusive language, misuse) may result in restricted access.

8. Service Disclaimers & Limitations

No Guarantees on Results: While we strive for excellence, we do not guarantee specific results for digital marketing, SEO, or other services.
Service Availability: Some services may require a minimum turnaround time depending on complexity.
External Factors: We are not responsible for third-party platform changes, policy updates, or service disruptions affecting deliverables.

9. Intellectual Property Rights

Client-Owned Assets: Any designs, code, or content created specifically for the client will belong to the client.
Pre-Made Templates & Tools: Some solutions may include pre-existing elements under limited licensing terms.
Usage Rights: Clients may not resell, redistribute, or modify work provided without prior written consent.

10. Modifications to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon posting on our website.

Clients are responsible for reviewing these terms periodically.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us: Send Your Message